Our contact details
Company Name: Sage Psychologie UK Limited
Address: Bank Farm Buildings, Chester Road, Aldford, Chester, CH3 6HJ
For any data protections matters, please contact Jenna Brooks-Taylor, Office Manager, on 01244 980980 or by email to firstname.lastname@example.org
What type of information we have
We process data that you provide to us through our contact forms. This includes:
- Contact details
- Date of birth
- Reason for referral
- Background information i.e. medical history, family and traumatic events
We also collect minimal anonymised data regarding visits to our website (e.g. whether a first time or repeat visitor).
If you submit a form on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you submit another form. These cookies will last for one year.
How we get the information and why we have it
We collect information about you and your client when you voluntarily complete our contact forms.
The legal basis for processing any data that you provide to us is based on contract, that is to provide you with an accurate recommendation of assessment/treatment, and the associated costs.
What we do with the information we have
We will only contact you for marketing purposes by email when you have provided your explicit consent in order for us to do so, by way of opt in on our contact forms. You can opt out at anytime by emailing email@example.com
How we store your information
All personal and sensitive information is stored securely on our Onedrive in compliance with EU General Data Protection Regulations (GDPR) rules.
We keep enquiries for a period of one year after the date of contact. We will then dispose of your information by permanently erasing it from our Onedrive.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – you have the right to ask us for copies of your personal information.
Your right to rectification – you have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – you have the right to ask us to erase your personal information in certain circumstances.
Your right to object to processing – you have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to data portability – you have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us using the details provided at the beginning of this notice if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113