• Tel. 07931 478599
  • connect@sagepsych.co.uk

Privacy Policy

We take privacy seriously. We only ask you to provide information that we need in order to deliver the service or information you have requested

Our contact details

 Company Name: Sage Psychologie UK Limited

Address: Aldersey Lodge, Aldersey Lane, Chester, CH3 9EH

Website: www.sagepsych.co.uk

For any data protections matters, please contact Dr Jo Neal, Director, on 07931 478599 or by email to jo@sagepsych.co.uk

What type of information we have

We process data that you provide to us through our contact forms. This includes:

  • Name
  • Contact details
  • Date of birth
  • Postcode
  • Reason for referral
  • Background information i.e. medical history, family and traumatic events

We also collect minimal anonymised data regarding visits to our website (e.g. whether a first time or repeat visitor).


If you submit a form on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you submit another form. These cookies will last for one year.

How we get the information and why we have it

We collect information about you and your client when you voluntarily complete our contact forms.

The legal basis for processing any data that you provide to us is based on contract, that is to provide you with an accurate recommendation of assessment/treatment, and the associated costs.

What we do with the information we have

We use the information that we have collected about you and your client in order to provide you with an assessment and/or treatment outline and associated costs, dependent on your requirements. Your personal data is not shared outside of Sage Psychologie until such a time that you accept our terms and conditions of business, when it may be required to do so. We have a separate privacy policy for clients who join our service.

We will only contact you for marketing purposes by email when you have provided your explicit consent in order for us to do so, by way of opt in on our contact forms. You can opt out at anytime by emailing jo@sagepsych.co.uk

How we store your information

All personal and sensitive information is stored securely on our Onedrive in compliance with EU General Data Protection Regulations (GDPR) rules.

We keep enquiries for a period of one year after the date of contact. We will then dispose of your information by permanently erasing it from our Onedrive.

 Your data protection rights

 Under data protection law, you have rights including:

Your right of access – you have the right to ask us for copies of your personal information.

Your right to rectification – you have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – you have the right to ask us to erase your personal information in certain circumstances.

Your right to object to processing – you have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to data portability – you have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the details provided at the beginning of this notice if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113